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22 - 23 May, 2018 | Dockside, Sydney, Australia

2nd Annual Customer Experience Awards




2nd Annual Customer Experience Awards and 10th Anniversary Birthday Bash

Give your team the recognition it deserves!

Customer Experience Management 2017 is delighted to announce our 2nd Annual Customer Experience Awards! Our chance to recognise and celebrate the achievements within the Customer Experience industry. 

If your team has gone above and beyond in the pursuit of Customer Experience, apply for the following awards to reward your colleagues.

Award Categories:

The following award categories will be judged by expert advisory panel members and the results will be
revealed during the Awards Ceremony.

Complimentary attendance to the Awards Ceremony and Birthday Bash are included with your
ticket to Customer Experience Management 2017. Finalists may bring their teams to the cocktail ceremony & awards.

How to Apply:

Simply complete the online submission forms by May 5th 2017 to enter:

Don't forget to provide us with your contact details so we can get in touch! You may also submit application forms via email at CEMAwards@iqpc.com.au.

The Judging Panel:

  • Janelle Merckx, Head of Service Quality- Product, Westpac
  • Agnieszka Hatton, Head of Customer Experience, Vodafone
  • Scott Gunther, General Manager, Customer & Partner Insights, IAG
  • Tina Paterson, Functional Transformation Director, Bupa
  • Chris Kenny, Head of Customer Experience, ING Direct Australia
  • Peta Granger, Director, LUSH Cosmetics Australia
  • Bruce McGregor, Executive Director Customer Service, QBCC
  • Cindy Cash, Head of Customer Experience Improvement, Australia Post
  • Gabrielle Dracopoulos, Head of Customer, Melbourne IT
  • Jacinta Hargan, Director Future Transport Program, Transport NSW


Submissions close May 5th 2017.

Questions?
If you have any questions or would like to find out more about the Customer Experience Excellence Awards, please email us at CEMAwards@iqpc.com.au.

Submit Team Photos!
We would also love to see photos of your happy Customer Experience team at work! Get snap happy now and send your photos to CEMAwards@iqpc.com.au or use the hashtag #CEW17. Impress us and you may even be in for a surprise at Customer Experience Management 2017!

10th Anniversary Birthday Bash

Join the the festivities as we celebrate Customer Experience Management's 10th year running! Look forward to a host of endless birthday surprises, activities and entertainment on this special occasion.

Complimentary attendance to the Awards Ceremony and Birthday Bash are included with your
ticket to Customer Experience Management 2017. Birthday festivities will occur after the Awards ceremony. Award Finalists may bring their teams to the cocktail ceremony & awards.