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CEM 2019: View the Event Guide

Australia's #1 CX event, the 12th Annual Customer Experience Management Summit 2019 is set to return on the 27th - 28th of May at the Sofitel Wentworth, Sydney. This will be your exclusive opportunity to:

  • Network with over 50+ CX experts including USAA, Vodafone, Atlassian, Accor Hotels, Australia Post, Lush Cosmetics, Princess Cruises, Australian Red Cross, Pizza Hut Asia Pacific, Service Victoria, Stylizen, Guide Dogs ACT/NSW, NRMA, Sydney Metro, ATO and many more!
  • Personalise your experience by splitting the 2 day conference into 8 new streams by job function and industry,
  • Learn practical strategies from over 40+ case studies from Service NSW, Carlton and United Breweries, MetLife, USAA, Origin LPG, UniSuper, InfraCo-Telstra Wholesale, Atlassian, Accor Hotels, and more,
  • Hear answers to your pressing questions including "How do I respond and deliver on changing customer needs?" and "How do I develop an experience which drives customers retention?" to name a few,
  • Get inside access into all things CX!