THE LONGEST RUNNING & LEADING EVENT FOR CX PROFESSIONALS IN AUSTRALIA & NEW ZEALAND

Redesign to Align with the New Business Priorities Post Pandemic

18 – 20 May 2021 | Doltone House Hyde Park, Sydney & Virtual 

Reports

Transforming Retail Outlets for the Future

Digital transformation is well underway in the retail sector, with point-of-sale (POS) systems and kiosk machines having now been widely used in retail stores, public facilities, and restaurants for a few decades. However, in recent years, fierce competition from e-commerce and online food delivery services has made it more important than ever for brick-and-mortar restaurants and retail stores to update their digitalisation strategies.

Check out this report to uncover to learn more about leveraging digital transformation, IOT and realtime data insights to uplift retail outlet profitability, cost efficiency and customer experience!

The report includes a case study from a leading retail outlet on solving management and operation challenges with an AI-driven solutions and setting up a business case for digital transformation across retail outlets.