11th Annual Customer Experience Management Summit 2018 - The No.1 Customer Experience Event in A/NZ
CEM 2018 has been designed to explore world class strategies for Enhancing Customer Experience Through VOC, Analytics, Culture, Digitization, Brand Management and User Experience.
- 150+ Customer Experience Leaders including Chief Customer Officers, Heads of Customer Experience, Analytics, Service, Customer Advocacy, Digital, Contact Centre, and more
- 55+ Global and National Speakers representing all industries incl. Finance, Banking, Retail, Government, Utilities, Telcos and more, for maximum cross-sector learning
- 25+ Practical Case Studies so you can learn from real world success stories from leading organisations
- 3 International Keynotes from Nordstrom (USA), Tesla Motors (USA), and Purple Goldfish (USA)
- Industry leading CEM Awards
- And so much more...
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