THE LONGEST RUNNING & LEADING EVENT FOR CX PROFESSIONALS IN AUSTRALIA & NEW ZEALAND

Redesign to Align with the New Business Priorities Post Pandemic

18 – 20 May 2021 | Doltone House Hyde Park, Sydney & Virtual 

Robyn James

National Manager Customer Experience and Strategy Origin LPG

Transforming the organization from delivery-point focus to customer focus through organization values overhaul and CRM implementation