General Manager Sustainable Change
2:00 PM Developing and Scaling and a Change Strategy to Generate Long-Term Performance Improvement and Enhance Customer Experience
Creating change is not easy but creating complex change at scale is harder. A successful customer transformation hinges on the delivery substantial and sustainable performance improvements. This workshop will focus on helping you develop a strategy to manage the implementation of different change projects while sustaining the organization’s energy levels in the process.
What the workshop will cover:
- How can you embrace the willingness to leveraging agile frameworks, technological tools and design thinking approaches?
- End- to- End technology transformations: What does this mean for you?
- Design Thinking framework to drive cultural change: How can you apply it?
- How to create a common framework goal to increase buy-in
- Unleashing effective communication and leadership to align corporate vision with values